Executive Summary

Services

Financing SAP Solutions

In a CRM solution landscape that is increasingly complex, making the right CRM solution investment or upgrade decisions can be difficult. Independent technology and market research firm, Forrester, evaluated the strengths and weaknesses of top CRM vendors across 516 criteria. With the comprehensive functionality and much improved usability in its latest release of SAP CRM, SAP maintains its market-leader status. Log-in required.

Read the Report for Details

Executive Evaluating Customer Relationship Management Solutions

SAP for Banking: Powering the Next-Generation Performers

SAP delivers a business process platform and the most comprehensive portfolio of modular solutions based on a service-oriented architecture (SOA). The current portfolio includes enterprise management solutions, transactional banking solutions, as well as risk management and compliance solutions.

SAP for Banking enables banks to advance along both efficiency and differentiation dimensions to be the next generation top performers.

CUSTOMER REFERENCES

	Allied Irish Bank This global banking and financial services organization gained greater insight into product and customer profitability with the BusinessObjects Profitability and Cost Management application. Read the story (PDF).
	Nedbank Group The SAP Ramp-Up program enabled Nedbank to complete an implementation of the newest version of SAP ERP on time and under budget – and improve employee productivity. Learn more (PDF).
	Deutsche Postbank Learn how one of the largest retail banks in Germany is using SAP technology to process more transactions at lower cost and expand its client base. Read the press and watch a video.
	Bank of Ireland The first bank to go live with the latest release of SAP Basel II for Banking, this bank gained critical support for the large-scale business restructuring that Basel II requires. Read the story (PDF).
Watch customer videos.

Additional Information

	Banking Evolution: Retail Banking 2015 This global banking survey asked senior bankers to share their views on retail banking strategies and where the retail banking industry will be in 2015. Read the report (PDF). Log-in required.
	EFMA/SAP Study on Trends in Retail Banking This SAP-sponsored European Financial Management & Marketing Association study explores challenges that retail banks face today, and ideas about where they will be in three years. Read more (PDF). Log-in required.
	SAP's Approach to Service-Oriented Architecture SAP's latest publication, Enterprise Services Architecture for Financial Services: Taking SOA to the Next Level, reveals the growing role of SOA in helping you better meet customer needs. Order your copy.

New Community for Banking

Read and join conversations on the new Business Process Expert community for banking professionals who want to drive success and growth through business process innovation.

Join the network.

BUSINESS PROCESS INNOVATION

With service-oriented architecture (SOA) as the blueprint, you can create your business process platform – a technology platform that enables best practices-based, end-to-end processes that span functional areas.

See what a business process platform can do for the banking industry.

SAPPHIRE 2008 online

Missed SAPPHIRE 2008? The very best of SAPPHIRE keynotes and presentation sessions – including presentations from Bank of America, Rabobank, and Bank of Ireland – are available now. Watch the Webcasts from:

ENHANCE CUSTOMER VALUE WITH SAP CRM

Transform your bank into a customer-centric organization – increasing top-line growth by reducing churn rate, and increasing cross-selling and customer satisfaction by improving collaboration between front and back offices. Learn more:

"Bank Be Nimble: Satisfying Retail Clients in a Turbulent Market – and Beyond" (white paper, PDF)
"Banking: Differentiate Through Service Excellence with SAP CRM" (solution brief, PDF)
"Achieving Customer Centricity Throughout the Enterprise" (Datamonitor report, PDF). Log-in required.
"Fast Track to Customer-Centric Banking" (solution brief, PDF)

NEW EFMA/SAP SURVEYS

Are Attitudes Toward Risk Management Changing?
Take our EFMA/SAP survey to benchmark your views against those of other leading banks. Log-in required.

Read Datamonitor's report of the survey findings so far (PDF). Log-in required.

Benchmark Your Bank's CRM Strategy
Take the EFMA/SAP customer-centricity survey and find out how your customer service compares with that of other banks. Log-in required.

For a summary of the survey results so far, see the report from Datamonitor (PDF). Log-in required.

SAP EVENTS

SAP provides information and demonstrates our business solutions at conferences, events, and seminars around the world. Find an event near you.

OPTIMIZE. COLLABORATE. TRANSFORM.

Discover how your business network can become more seamless and flexible for a more successful business.

Financial Excellence
Discover how you can translate financial excellence into business performance. Learn more.

Best People & Talent
Discover how companies find, develop and retain the best people and talent. Learn more.

Strategic IT
Explore how delivering efficiency, insight, and flexibility enables IT to help close the gap between business strategy and execution. Learn more.

Create the Optimal Offer
Propose the right offer the first time to maximize profitability. Learn more.

Superior Customer Service
Gain competitive advantage through superior and differentiated customer service. Learn more.

Contact Us

Begin a conversation with SAP about our banking solutions. You can:

Call us at +1 (866) 379-4715
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